Frequently Asked Questions
Find answers to the most common questions about our beard care products, shipping, returns, and more. If you need further assistance, feel free to contact us.
You can contact our customer support team via email at support@trybeardcraft.com or through the contact form on our website. We aim to respond within 24 hours.
We offer standard and express shipping options. Shipping times and costs will vary based on your location and the selected shipping method.
Yes, we ship our products internationally. Please check the shipping options at checkout to see if we deliver to your country.
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it within 30 days for a full refund. Please contact our support team to initiate the return process.
Once your order is shipped, you will receive an email with a tracking number. Use this number to track your order on the shipping carrier's website.
If you need to cancel or make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.
Yes, we regularly offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest deals.